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1. Panasonic recognises the importance of your privacy.  All information that you provide to us will be retained and disclosed only in accordance with the Data Protection Act 1998.
   
    
2. You may register with our newsletter by entering your e-mail address on the Panasonic UK shop website.  The benefits of registration include options to subscribe to newsletters that you will receive by e-mail.
   
    
3. In addition to the details you supply when registering, Panasonic may collect information about your tastes and preferences based on your use of the site or newsletters. The collection of information may include the analysis of website traffic and purchasing behaviour, including the use of cookies.  Panasonic may use this information and the information supplied by you when registering to inform you about new product launches, new technologies, competitions or offers that you might find interesting. 
   
    
4. Panasonic will not pass your details to any third party or company, except those that we use to perform statistical analysis, manage communications or act on our behalf or for the strict purpose of fulfilling your order. 
   
    
5. From time to time, Panasonic will compile aggregate statistics about the services and may share them with reputable third parties.  These statistics will not contain information that would enable any third party to identify you personally. 
   
    
6. Panasonic reserves the right to access and disclose individually identifiable information to comply with all applicable laws and lawful requests by the appropriate authorities, to operate its systems properly or for its own protection or that of its other users. 
   
    
7. Panasonic stores all financial details securely. Card details remain encrypted in our secure web server.  Access to our secure web server is strictly controlled. 
   
    
8. Panasonic UK Limited uses Demandware Analytics programmes on this website to measure and analyse visitor information related to our website.  For that purpose, on the basis of your IP Address, internet traffic data and data on your browser type and PC are collected, among other things. We will not use the data to identify you personally. On our website, cookies are also used in this context.  A cookie is a small piece of information that is stored on your computer in the form of a file.  We will not use the data obtained via cookies to identify you personally.  You have options with regard to cookies.  By changing the settings of your browser, you may opt to accept cookies, to be informed when a cookie is being placed on your PC, or to reject all cookies.  Please consult the help utilities included within your browser. If you choose to reject cookies, you may not be able to access certain areas of our web site. We use the information provided by Demandware Analytics to gear our website with content and functionalities that are of interest and use to our visitors.  If you would like to receive more information on Demandware, we refer you to their website and their privacy policy on that website (www.demandware.com/Privacy-Policy). 

1.  These Terms and Conditions apply to all orders placed for the products identified on the Panasonic UK Shop, purchased either via our website or via our telesales line. PLEASE READ THESE CONDITIONS - IF YOU PLACE AN ORDER USING THIS SYSTEM, THESE TERMS AND CONDITIONS WILL APPLY TO YOUR PURCHASE.

2.  The supplier of the goods to which these terms and conditions apply (referred to hereafter as 'we' or 'us' as the context requires) is Panasonic UK Limited of Panasonic House, Willoughby Road, Bracknell, Berks RG12 8FP.

3.  Whilst we will try to fulfil any orders placed with us within any stated time, we shall not (save as otherwise required by law) be liable for the consequences of any delay or failure to deliver.

4.  Notwithstanding any indication given by the system, all orders are accepted subject to availability.

5.  Panasonic reserves the right to withdraw offers without prior notice.

6.  Orders accepted shall only be delivered to addresses within the United Kingdom including the Channel Islands.

7.  Orders must be paid for at the time of ordering using one of the credit/debit cards identified (Visa, Mastercard, Visa Electron, Delta, Maestro, Solo) and are conditional upon subsequent validation of the card transaction with the issuer.

8.  To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.  By accepting these terms and conditions you consent to such checks being made.  In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.  You can be assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.  All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

9.  In the event that an order cannot be accepted by reason of non-availability of stock, your order may be cancelled.  As stock becomes available any order re-submitted shall be accepted at the price pertaining at the time of re-submission.

10.  Whilst we try to ensure that all prices on our website are accurate, errors may occur.  If we discover an error in the price of goods you have ordered, we reserve the right to cancel the order and invite you to place another order for the goods at the correct price.  If we cannot contact you we will treat your order as cancelled.  If you cancel the order and you have already paid for the goods, we will give you a full refund.

11.  Any orders placed are subject to your rights of cancellation pursuant to the Consumer Protection (Distance Selling) Regulations 2000, except in respect of supply of audio or video recordings or computer software if you have unsealed their packaging.  You may exercise this right either by writing, e-mailing or telephoning or using facsimile transmission.  In each case you must notify us within seven days from the date of delivery.  Following receipt of your notice we will contact you to arrange return of the goods. Please note that the cost of sending the goods back to us where you wish to cancel for reasons which are not due to product performance or description will be payable by you.  P&P charges will not be refunded save for in circumstances where the goods are deemed to have been defective.

12.  Where product is received in a broken or defective condition, please contact our Customer Support Team between the hours of 9.00 am to 5.30 pm Mon - Fri excluding weekends on 01344 476 540. Please note that we will not accept return of any product unless such return has been authorised in advance.  In the event that goods ordered by you have not been received within 10 working days following the confirmation of order, please contact the Customer Support Team.

13.  Accessories and any spare parts are supplied solely for use with the product to which they relate.  Where the goods are used for any other purpose, we shall not accept liability for any damage arising as a result of such use, and in these circumstances our liability, if any, shall be limited to the purchase price of any goods that are defective.

14.  Data Security: any personal information provided by you for the purposes of entering into a purchase transaction with us shall only be used for the purpose of administering your order and for the provision of after sales service to you.  Such information shall not be released to any third parties save as for the purpose of fulfilling your order.

15.  Please be aware that in no circumstances shall we be liable for any indirect, special or consequential loss or damage arising from our supply to you of any goods ordered. This does not affect our liability in respect of death, personal injury or physical damage to property arising as a result of negligence on our part.